The product prescribed by Tukes to be retrieved: light chain Mimosa 10m - 10 x E27 for bulbs, IP44 Suitable for Outdoor use
We voluntarily accept and refund the purchase amount from the other mimosa light chains sold by the luminaire (10m x 20pcs E27, 15m x 15pcs E27 and 20m x 20pcs E27), even though there are no back up by Tukes.
We have been in contact with our customers who purchased the product via email directly with return instructions. We are not responsible for the back draws of Mimosa Light chains sold in other stores/stores, and we have not provided other companies in Finland for resale for resale. If you have bought the Mimosa Valo chain from any other store/online store, please contact you directly to the product that sold to you.
LED light chains have been on sale from 7/2020 to 6/2023
Mimosa light chain 10 x 10m E27 for LED lamp, IP44 Suitable for Outdoor use
EAN: 5902846019343
Lack of product
The structure of the lamp stock is contrary to the requirements (EN 60598) and as a result, it is possible to obtain an electric shock from the mains voltage during the lamp replacement if the lamp is replaced when the electricity is connected. (Note! Of course, no lamps in any luminaire can never be replaced when the electricity is connected!) The product does not meet the requirements of the enclosure class IPX4 (splash test).
Risk
Electric shock
What to do?
Disable the product immediately, contact our customer service and we will give you instructions for refund.
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